Frequently Asked Questions


How do I pay back?

Your repayment will be a direct debit from your bank on the date of your payday.

Can I apply if I am on Centrelink?

Unfortunately not, you are required to have a regular income to apply for our salary advance service.

What is the information needed to apply?

Your Personal Information, Your Bank Statement and Your Employment Information.

Can I pay out early to get another advance?

We do not allow you to get another advance before all of your cash advance limit has all been used up and paid for.

How can I request more than my approved limit?

MYPAYFAST’s algorithm allows you to receive an advance of up to 25% of your average income, one at a time.

Can I have more than one account?

Our system only allows one account per user.

I have multiple bank accounts, which account do I connect to?

You should select the account where your regular income is deposited into to ensure our approval.